The Challenge

As Indonesia’s first online restaurant booking business, and one of the country’s earliest online-to-offline (O2O) ventures, Qraved looked to solve the challenge of connecting diners and restaurants with sophisticated technology, comprehensive restaurant information, fresh daily content and offers, and great customer service.

The Solution

Brand development
Product strategy and roadmap
Consumer web and mobile app design and prototyping
Responsive discovery and booking website
Web services
Booking management portals for customer service and restaurants
Native booking management Android tablet app for restaurants
Native iOS and Android mobile consumer apps
Integrated omni-channel CMS
Scalable AWS infrastructure design, implementation, and support
Site analytics and business intelligence platform integration
Continuous sprint management and delivery

Key Screens

Booking Management

detail_3

The App

q-app

Merchant APP
Native booking management Android tablet app for restaurants.

q-app2

Premium native iOS and Android apps
Includes social networking logins, booking widget for Facebook and custom Line-based app.

Analytics

detail_6

Tableau, Google Analytics, and Mixpanel integration for site analytics and business intelligence integration.

The Results

Qraved launched to great acclaim, reaching top positions in both app stores and quickly establishing itself as Indonesia’s leading destination for discovering new dining options and streamlined dining reservations. Qraved has raised over US $12 million and relies on Imaginato for continued support in product innovation and engineering, machine learning initiatives, and business support.