The Challenge

ServisHero faced the enormous task of disrupting the entire home services industry in Southeast Asia by bringing the massive offline supply of providers onto a single mobile-first platform. The founders at ServisHero turned to Imaginato for our expertise in building out complex O2O technologies.

The Solution

Native iOS and Android consumer apps
Responsive React consumer web
Order management system
Web services
Multiple payment integration
e-Wallet
P2P messaging
Scalable AWS infrastructure implementation and support
Analytics integration

Key Screens

Order Management

A comprehensive backend solution for managing service requests.

Web Services (API)

detail_sh2

Complete JSON-based web API for scalability and flexibility in integrating mobile apps and 3rd party systems.

Analytics

detail_sh3

Google Analytics, and Mixpanel integration for site analytics
and business intelligence integration.

Servers

Configure and maintain a fully scalable EC2 cloud server infrastructure.

The Results

Imaginato helped ServisHero to quickly launch its app-first business and has connected millions of customers to thousands of private services providers across 3 countries. Imaginato was instrumental in later transitioning the company from a non-transactional, quote aggregration model to on-demand direct, allowing the company to build towards a sustainable revenue generating business.