ServisHero
Launching and scaling one of Southeast Asia’s top on-demand home services platforms
The Challenge
ServisHero faced the enormous task of disrupting the entire home services industry in Southeast Asia by bringing the massive offline supply of providers onto a single mobile-first platform. The founders at ServisHero turned to Imaginato for our expertise in building out complex O2O technologies.
The Solution
- Native iOS and Android consumer apps
- Responsive React consumer web
- Order management system
- Web services
- Multiple payment integration
- e-Wallet
- P2P messaging
- Scalable AWS infrastructure implementation and support
- Analytics integration
Key Screens
![](/_astro/top.BVS3gQuT.jpg)
Order Management
![Order Management](/_astro/order.CVHGiV9N.jpg)
A comprehensive backend solution for managing service requests.
Web Services (API)
![Web Services (API)](/_astro/api.BL1wfeUr.jpg)
Complete JSON-based web API for scalability and flexibility in integrating mobile apps and 3rd party systems.
Analytics
![Analytics](/_astro/analytics.CDOrJEuS.jpg)
Google Analytics, and Mixpanel integration for site analyticsand business intelligence integration.
Servers
![Servers](/_astro/servers.Byi4GbSG.png)
Configure and maintain a fully scalable EC2 cloud server infrastructure.
The Results
Imaginato helped ServisHero to quickly launch its app-first business and has connected millions of customers to thousands of private services providers across 3 countries. Imaginato was instrumental in later transitioning the company from a non-transactional, quote aggregration model to on-demand direct, allowing the company to build towards a sustainable revenue generating business.