ServisHero

Launching and scaling one of Southeast Asia’s top on-demand home services platforms

Overview

The Challenge

ServisHero faced the enormous task of disrupting the entire home services industry in Southeast Asia by bringing the massive offline supply of providers onto a single mobile-first platform. The founders at ServisHero turned to Imaginato for our expertise in building out complex O2O technologies.

The Solution

  • Native iOS and Android consumer apps
  • Responsive React consumer web
  • Order management system
  • Web services
  • Multiple payment integration
  • e-Wallet
  • P2P messaging
  • Scalable AWS infrastructure implementation and support
  • Analytics integration

Key Screens

Top Integrations

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Order Management

A comprehensive backend solution for managing service requests.

Web Services (API)

Complete JSON-based web API for scalability and flexibility in integrating mobile apps and 3rd party systems.

Analytics

Google Analytics, and Mixpanel integration for site analyticsand business intelligence integration.

Servers

Configure and maintain a fully scalable EC2 cloud server infrastructure.


The Results

Imaginato helped ServisHero to quickly launch its app-first business and has connected millions of customers to thousands of private services providers across 3 countries. Imaginato was instrumental in later transitioning the company from a non-transactional, quote aggregration model to on-demand direct, allowing the company to build towards a sustainable revenue generating business.

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