Launching and scaling one of Southeast Asia’s top on-demand home services platforms
Overview
The Challenge
ServisHero faced the enormous task of disrupting the entire home services industry in Southeast Asia by bringing the massive offline supply of providers onto a single mobile-first platform. The founders at ServisHero turned to Imaginato for our expertise in building out complex O2O technologies.
The Solution
Native iOS and Android consumer apps
Responsive React consumer web
Order management system
Web services
Multiple payment integration
e-Wallet
P2P messaging
Scalable AWS infrastructure implementation and support
Analytics integration
Key Screens
Top Integrations
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Order Management
A comprehensive backend solution for managing service requests.
Web Services (API)
Complete JSON-based web API for scalability and flexibility in integrating mobile apps and 3rd party systems.
Analytics
Google Analytics, and Mixpanel integration for site analyticsand business intelligence integration.
Servers
Configure and maintain a fully scalable EC2 cloud server infrastructure.
The Results
Imaginato helped ServisHero to quickly launch its app-first business and has connected millions of customers to thousands of private services providers across 3 countries. Imaginato was instrumental in later transitioning the company from a non-transactional, quote aggregration model to on-demand direct, allowing the company to build towards a sustainable revenue generating business.
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